Terms and Conditions

Thank you for visiting https://quickpixai.net (the “Website”)!

Please read these Terms and Conditions (the “Terms”) carefully before accessing, using or obtaining any materials, information, products or services. As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms to make sure that they contain all that you want and nothing that you are not happy with or do not accept. If you do not accept all of these Terms and any other additional terms, conditions, and policies that may be referenced here and/or available by hyperlink at the Website, then you may not use the Website or our Services.

By accessing, using our Website, Services or Content you agree to be bound by these Terms, our Privacy Notice, Cookie Notice and any other additional terms, conditions, and policies that may be referenced here and/or available by hyperlink at the Website (collectively the “Terms of Use”), which shall collectively constitute a binding contract between you (referred to as "you" or the "user") and NeuroOlympus OÜ registry code: 17153162, address: Harju maakond, Tallinn, Kesklinna linnaosa, Jõe tn 5 (referred to as "we," "us," or the "Company").

The Terms of Use shall apply to all users of the Website, Services or Content, including without limitation users who are browsers, customers, suppliers of the company, representatives of other legal entities etc.

We may modify Terms of Use for any reason at any time by posting a new version on the Website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Website following the posting of modified Terms of Use will be subject to the Terms of Use in effect at the time of your use. Please review the Terms of Use periodically for changes. If you object to any provision of the Terms of Use or any subsequent modifications to the Terms of Use or become dissatisfied with Website in any way, your only recourse is to immediately terminate use of the Website.

1.             Terms and Definitions:

1.1.        For the purposes of these Terms the following terms shall have the following meaning:

“Business Days” referees to a day (other than Saturday, Sunday or public holiday) when banks and governmental authorities in Estonia are open for business at the same day;

“Platform” refers to our Website and Services represented at the Website;

“User Account” refers to the personal account created by a user on our Platform to access and utilize its features and resources;

AI Image Generation Technology” refers to the advanced technology used by our platform, utilizing artificial intelligence system to generate artwork and visuals;

“Content” refers to any materials, including text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, and more, that are included or available on the platform. This content can be created by platform administrators, third-party contributors, or licensed content from other entities;

“User-Generated Content refers to the content created by users on our platform, which may include artwork, visuals, and other materials;

“Intellectual Property” refers to any intellectual property rights, including but not limited to copyrights, trademarks, patents, trade secrets, or any other proprietary rights;

“Privacy Notice” refers to the document that outlines how we collect, use, and protect the personal information of our users, which can be found on our platform;

“Point (s)” refers to as internal virtual items which may be used by the user within the Platform for ordering services.

2.             Service Description:

Our online Platform provides users with access to AI Image Generation Technology powered by general purpose artificial intelligence systems that we use, allowing users create artworks and visuals. The Platform offers various features, tools, and resources to enhance the user experience. We reserve the right to modify, update, or discontinue any aspect of the platform at our sole discretion.

3.             User Eligibility:

To use our Platform, you must be at least 18 years old or have the consent of a parent or guardian.

Access to and use of our Platform may be restricted or prohibited in certain jurisdictions or territories due to legal or regulatory requirements. The following territories are specifically restricted: Afghanistan, Albania, Algeria, Angola, Belarus, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, China, Croatia, Cuba, Democratic Republic of the Congo, Democratic People's Republic of Korea (North Korea), Ethiopia, Gabon, Guatemala, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Kenya, Kosovo, Laos, Lebanon, Liberia, Libya, Madagascar, Mali, Moldova, Monaco, Montenegro, Mozambique, Myanmar (Burma), Namibia, Nicaragua, Niger, Nigeria, Northern Cyprus, North Macedonia, Philippines, Republic of Congo, Russia, Senegal, Serbia, Sierra Leone, Somalia, South Africa, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Tanzania, Tunisia, Venezuela, Vietnam, Yemen, Zimbabwe as well as all disputed/occupied territories (e.g., Northern Cyprus, Crimea, Donetsk, Kherson, Luhansk and Zaporizhzhia territories etc.) and any other jurisdiction where it would be illegal under applicable laws and regulations with regard to the Company. Please note that this list may change as necessary to maintain strict adherence to all applicable legal requirements.

By using our Platform, you represent and warrant that you meet the eligibility requirements.

4.             User Account:

To access certain features of our Platform, you may need to create a User Account. You are responsible for maintaining the confidentiality of your User Account information and fully responsible for all activities that occur under your User Account. You agree to notify us immediately of any unauthorized use or suspected breach of security.

The User Account creation process may involve providing certain personal information, such as your name, email address, username, password and other information indicated in the relevant form as compulsory. You must ensure that the information provided during registration is accurate, complete, and up to date.

You further acknowledge that providing false, misleading, or fraudulent information may result in the termination of your User Account and/or the restriction of access to our Platform.

We reserve the right, at our sole discretion, to terminate or suspend your account or restrict your access to our platform without prior notice if we have reasonable grounds to believe that you have violated any provision of these terms and conditions or engaged in unauthorized or fraudulent activities.

5.             Payment and Delivery Policy:

Account Top-up: To access certain features or services on our Platform, you may be required to top up your User Account with funds in exchange for Points, which should allow you to acquire and utilize additional resources, tools, or premium features available on the Platform. Users are able to replenish their Points balance at conversion rate 1 (one) Euro equals 1 (one) Point, by purchasing ready-made packages or topping up any amount.

Points Policy: The Company hereby grants you a non-transferable, non-exclusive, revocable, limited license to use your Points solely within a Platform in order to acquire our Services in connection with your User Account through which you purchased Points. Your Points may only be redeemed toward the purchase of Services within the Platform. Points are not legal tender and cannot be reloaded, resold, transferred for value, redeemed for cash, bought in any other means other than via the Platform, bought not in the manner stipulated herein. Company's obligation to you
regarding purchased Points will be deemed performed upon transfer of the Points to your User Account.

Pricing: The pricing for account top-ups and other services on our Platform is clearly stated on the Website or within the Platform. The prices are subject to change at our discretion, and any changes will be communicated in advance.

Payment Methods: We accept credit cards and debit VISA and Mastercard cards. You are responsible for providing accurate and valid payment information. By providing payment details, you represent and warrant that you are authorized to use the chosen payment method.

Refunds: Account top-ups converted into Points are non-refundable, unless stated otherwise in these Terms.

You qualify for a refund under the following conditions:

  • If you encounter technical issues with a purchased Service that prevent you from using or accessing it, please contact our customer support team via support@quickpixai.net. If we cannot resolve the issue within 5 Business Days, we will issue a refund;
  • If you spot unauthorized charges on your User Account related to purchases, reach out to our customer support team immediately. We will investigate, and if the charges are found to be unauthorized, we will issue a refund;
  • If there is a payment error, such as an overcharge or incorrect billing, contact our customer support team with evidence of the error, and we will promptly address the issue, which may include issuing a refund;
  • We may also issue a refund if we identify potentially fraudulent transactions or in other situations where a refund is necessary to protect our interests and ensure the integrity of our Website.

We do not typically offer refunds when refund requests made after 14 days from the purchase date.

If you are a consumer and resident of the EEA, United Kingdom or Switzerland, you have a mandatory cancellation right to cancel an order when purchasing Services (e.g Points) within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the delivery of the Points.

To exercise the right of cancelation, you must inform us via support@quickpixai.net.

If you cancel an order, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the contract, although this period may extend to up to 1 month depending on your payment provider. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly instructed us otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Taxes and Fees: The prices for account top-ups and Services on our Platform may be subject to applicable taxes, duties, or fees imposed by governmental authorities. You are solely responsible for any such taxes or fees associated with your use of the Platform.

Third-Party Payment Processors: We may utilize third-party payment processors to facilitate User Account top-ups and handle payment transactions. The use of third-party payment processors is subject to their terms and conditions, and we are not responsible for any actions, errors, or omissions by such third parties.

Purchase and Delivery: When you top up your User Account, the converted Points will be added to your user balance immediately. You can start using these Points for eligible Services and features on our Platform without delay. Upon successful payment for Services that require the creation of artwork or other deliverables, you will receive the result (artwork) directly to your account within 2 Business Days. The delivery timeframe may vary depending on the specific service or project requirements, and any deviations from this standard timeframe will be communicated to you in advance. We strive to ensure a timely and efficient delivery process to meet your expectations. If you encounter any issues or delays in receiving your artwork, please do not hesitate to contact our customer support team for assistance.

Cancellation: If you wish to cancel your order before making a payment, you can do so at any time without incurring any charges or fees. If you've already made a payment and need to cancel your order and request a refund, please refer to the Refunds section in these Terms.

6.             Intellectual Property Rights:

All intellectual property rights, including but not limited to copyrights, trademarks, and patents, related to the platform, its Services, design, source code, and any content contained within them (excluding user-generated content) are owned by or licensed to us. You may not reproduce, distribute, modify, or create derivative works from any part of the platform without our prior written consent. The Company owns or holds licenses to all intellectual property rights associated with this website, its Services, design, source code, and any content contained within them. This includes but is not limited to text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, and more.

The Company respects the intellectual property rights of others and expects its users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at support@quickpixai.net with the following information:

•           A description of the copyrighted work that you claim has been infringed;

•           A description of where the material that you claim is infringing is located on the Website;

•           Your contact information, including your name, address, telephone number, and email address;

•           A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

•           A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

The Company undertakes to remove any content or materials on its Website that infringe upon the intellectual property rights of others. All trademarks, service marks, trade names, logos, and other designations used on this Website are the property of their respective owners. You may not use any of these marks or logos without the prior written consent of the owner.

7.             User-Generated Content:

By using our Platform, you may generate content, including artwork, visuals, and other materials. As a user of our Platform, you retain all copyright rights and ownership over the content you generate using our AI Image Generation Technology. Any artwork, visuals, or other materials created by you on our Platform are considered your intellectual property.

You are solely responsible for ensuring that the content you generate on our Platform does not infringe upon the intellectual property rights of others. By using our Platform, you represent and warrant that you have the necessary rights, licenses, or permissions to use and share the content you create.

8.             Prohibited Conduct:

When using our Platform, you agree not to engage in any of the following activities:

a.    Violating any applicable laws, regulations, or third-party rights;

b.    Uploading or sharing content that is infringing, defamatory, obscene, or unlawful;

c.     Attempting to gain unauthorized access to our Platform or other User Accounts;

d.    Interfering with or disrupting the Platform's functionality or security.

e.    Engaging in any activity that may cause harm to our platform, users, or third parties.

9.             Privacy:

We are committed to protecting your privacy and handling your personal information in accordance with our Privacy Notice. By using our Platform, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Notice.

10.          Disclaimer of Warranties:

Our platform is provided on an "as-is" and "as available" basis without any warranties or representations, either expressed or implied. We do not guarantee the accuracy, reliability, or completeness of the Platform's content or its suitability for any particular purpose.

11.          Limitation of Liability:

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our Platform, including any loss of data, revenue, or profits.

12.          Indemnification:

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our platform or violation of these Terms.

13.          Governing Law and Jurisdiction:

These Terms and Conditions shall be governed by and construed in accordance with the laws of Estonia. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Estonia.

14.          Out-of-court Dispute Resolution:

The Consumer Protection and Technical Regulatory Authority, with its registered office at Endla 10A, 10122 Tallinn, Internet address: https://ttja.ee/, is competent for out-of-court resolution of consumer disputes.

The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between Company and the user arising from these Terms.

15.          Changes to the Terms and Conditions:

The Company retains the right to occasionally modify, suspend, or cease this Website, Services and/or its Content without prior notice, at its sole discretion. It is your responsibility to regularly review these Terms. Your continued use of or access to our Website following any changes to these Terms indicates your acceptance of those changes. If you disagree with any provision of the Terms or become dissatisfied with the Website in any manner, your only recourse is to promptly discontinue use of the Website.

We retain the right to adjust, suspend, or discontinue any Service at our discretion. We bear no responsibility for any losses or damages resulting from such alterations.

16.          Severability:

If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.          Entire Agreement:

These Terms and Conditions, along with our Privacy Notice, Cookie Notice, constitute the entire agreement between you and us regarding your use of our platform and supersede any prior agreements or understandings.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@quickpixai.net.

Last updated: 16.01.2025